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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Original product version: Windows 10, version 1703
Original KB number: 4021854

Symptom

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Cause

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

Resolution

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To fix this issue, use one of the following methods.

Method 1

Sound Cards Creative

To resolve this issue, install update 4022716.

Method 2

Sound

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

Note

See the device manufacturer's user guide for specific instructions about how to install the driver.

Method 4

If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

  1. Install the device-specific driver (see Method 2).
  2. Open Device Manager.
  3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
  4. Restart the computer.

When it restarts, Windows will try to reinstall the device by using the device-specific driver.

TASCAM Engineering team is working on the compatibility verification of the 'Windows 10 May 2019 Update' with our products.
Once evaluations are completed, the results will be announced as soon as possible on this page.
Thank you for your patience and understanding through this process.

The results may differ depending on each computer's configuration.

Last update:December 4, 2019

Tascam Sound Cards & Media Devices Driver Download For Windows 10 64-bit

USB Audio Interface
ResultOKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOK
ProductFirmwareSettings Panel / DriverNote
MiNiSTUDIO CREATORV2.30V2.33
MiNiSTUDIO PERSONALV2.30V2.33
iXRV1.02V3.00
US-1x2V1.00V1.12
US-2x2NewV1.01V2.14
US-4x4NewV1.01V2.14
US-16x08V2.00V3.01
Celesonic US-20x20V2.00V3.00
TASCAM TRACKPACK iXRV1.02V3.00
UH-7000V1.08V1.02
US-322V1.03V1.04
US-366V1.03V1.04
US-122MKIIV2.03V2.05
US-144MKIIV2.03V2.05
US-1200V1.00V1.03rc1
US-1800V1.00V2.07rc1
US-100--
US-125M--
SERIES 102iV1.02V1.00
SERIES 208iV1.02V1.00
Handheld and Field Recorders
ResultOKOKOK
ProductFirmwareSoftware / DriverNote
DR-05XV1.00V1.00
DR-07XV1.00V1.00
DR-40XV1.01V1.00
Mixer

Tascam Sound Cards App

ResultOK
ProductFirmwareSettings Panel / DriverNote
Model 24V1.31V1.01
Contractor
ResultOKValidating
ProductFirmwareSoftware / DriverNote
MX-8AV1.02V1.00
202MKVII

Tascam Sound Cards & Media Devices Driver Download For Windows 10 64

Links

Celesonic US-20x20
MiNiSTUDIO CREATOR US-42
MiNiSTUDIO PERSONAL US-32
Model 24
SERIES 102i
SERIES 208i
UH-7000
US-100
US-1200
US-122MKII
US-125M
US-144MKII
US-16x08
US-1800
US-1x2
US-20x20 Celesonic
US-2x2
US-322
US-366
US-4x4