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MTP USB Device Not Working Overview
When you connect the Acer Iconia Tab, Samsung mobile or other portable devices to computer, but in the driver software installation pops an error that MTP USB Device installation is failed. Your computer cannot recognize the mobile phone or other portable devices.
In device manager, the MTP or MTP USB device is marked with a yellow exclamation. Sometimes you may receive an error message saying “Device driver software was not successfully installed”. Here are some solutions to the issue.
What is MTP?
MTP is the abbreviation of Media Transfer Protocol. They allows files to be transferred between portable devices and the computer. When you connect Android devices as the MTP connection, it will shows as media device on computer. This protocol is very differently from the USB mass storage. MTP protocol runs in a file level.
MTP allows the transfer of music files on digital audio players, media files on portable media players, and personal information on personal digital assistants.
How to Fix MTP USB Device Drivers Issue on Windows 10?
When computer does not recognize android devices and shows as a MTP USB devices error, you can follow the next ways to fix it.
Solution 1: Update MTP USB Device Drivers With Compatible Hardware
Supposing the MTP device has a yellow mark in Device Manager, you need to update it. This way can also solve the related problem that a service installation in this INF is invalid.
1. Press Windows + R then input devmgmt.msc and click on OK to open Device Manager.
2. Expand Portable devices and find MTP. Then right click MTP or MTP USB Device and click Update Driver Software.
3. Select Browse my computer for driver software.
4. Choose Let me pick from a List of device drivers on your computer.
5. Check Show compatible hardwareand choose MTP USB Device. Then click Next to install it.
6. In driver update warning, click Yes to continue install the compatible MTP USB device driver for your Android devices.
After MTP USB driver is installed, your problem should be resolved.
But there is another problem that the MTP USB device driver install failed, and it shows as a Code 10 error the device cannot start. So if there a MTP USB device code 10 error, follow the next ways to fix it.
Solution 2: Update MTP Driver Automatically
If there is no compatible MTP USB device drivers in the device manger, you can try to use a tool to help you scan your Samsung, Acer, or other Android devices automatically and find the right Samsung MTP driver or other MTP device drivers.
Driver Booster is a professional driver update software, it provides an easy way to manage device drivers on your computer. The application scans you computer’s devices and update its driver automatically from a database of over 3,000,000 drivers and game components.
1. Download, install and run Driver Booster on Windows 10.
2. Click Scan. After that, Driver Booster will scan all the internal and external devices including the Android devices and find the drivers for them.
3. Click Update. Find the Portable devices and then click Update. Of course, you can select all and click Update Now to update all drivers.
Solution 3: Install wpdmtp.inf manually
Usb Devices Mobile Phones & Portable Devices Driver Download Windows 10
Someone reported that if the mtp driver is not successfully installed, you can find the wpdmtp.inf file on your computer and install it to fix the problem. But if your wpdmtp.inf is missing, maybe you should try to the next way.
1. Open File Explorer, and go to Local Disk C > Windows > INF.
2. Locate inf in the list or you can search it in the search bar. Then right click it and choose Install.
3. Restart your computer and try to connect again to see if the problem is solved.
Solution 4: Download Media Feature Pack for N Version of Windows 10
If your MTP USB driver is in a failed installation in device manager and the wpdmtp.inf file is missing, you can download the Media Feature Pack software.
As we know the MTP is transferring the audio files to digital music playing using Windows media player or the similar applications, so this way is a right choice. This software supports Windows 10 Home N, Windows 10 Pro N, Windows 10 Education N, Windows 10 Enterprise N, and Windows 10 Enterprise N Evaluation.
1. Goes to the download page.
2. Select the Media Feature Pack version, and then click Confirm.
3. Double click the file to run it, then follow the wizard to install it.
4. After that, reboot your computer.
5. Reconnect your mobile phone or other android devices to computer again.
Solution 5: Check Registry Settings
One reason for your problem may be your registry settings, so you need to check and change the settings. Here are detailed steps.
1. Press Windows + R key and input regedit.exe in the dialog box. Then click OK.
2. Follow below path:
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class
3. Press Ctrl + F Input Portable Devices in the box and click Find Next.
If the result contains UpperFilters, right click it and delete it. Then restart the computer and test if the problem remains.
Solution 6: Enable USB Debugging
Some users said enabling USB debugging on their phone helped them with the problem. You may as well have a try. For the Android phone, you may find USB debugging from here:
Settings > Applications > Development > USB debugging.
Or: Settings > Developer Options > USB debugging.
After you find it, make sure it is checked.
See if the ways works after you enabled it.
Solution 7: Enable administrator permission
If you didn’t give administrator permission to your computer, this may be the reason for your problem. You can run Command Prompt to fix the problem.
1. Open Command Prompt as administrator.
2. Input the following command in the window and hit Enter.
net localgroup Administrators local service /add
After the process finished, check if your phone can be recognized.
Solution 8: Fix it for Windows Vista and XP
Microsoft has released Media Transfer Protocol Porting Kit on its official website. So if you still fail to install the driver successfully, you can try this method.
As Microsoft said, this porting kit includes the complete MTP specification, updated design documentation, updated sample source code, software to implement a PC-based MTP simulator, and MTP test tools.
Download Media Transfer Protocol Porting Kit first. After you installed it successfully, reboot your computer and re-connect the phone to the computer.
There is another you should remember is that this software can only work for Windows Vista, Windows XP, Windows XP or Windows Vista, Visual Studio 2005 SP1.
The eight ways introduced above all are feasible solutions for MTP Driver error and failed installation problem. There should be one that can fix your problem. Hope they can give you some help.
[2020 Updated] Download USB Drivers for Any Android (Samsung/ Motorola /Sony/ LG/ HTC/ ASUS/ Huawei and others): .Here we are sharing all the latest Android USB Drivers for Windows and Mac. You can download them from the download section below and install them on your PC or Mac
USB Drivers are one of the must-have tools to be installed on your PC or Mac. Because of that, your mobile device interacts with your PC.These work as Bridge between your Phone and your computer. The USB drivers help us to connect our phone to the computer and perform tasks like transferring data, syncing your device with a PC. They help us to connect our Android devices to tools like Odin, Sony Flash tool, and SuperOneClick.
Below, we are sharing the links to USB drivers for most of the popular Android device manufacturers like Samsung, LG, Sony, Google, HTC, Motorola, Dell, etc. These USB drivers are safe to use as they are from their respective manufacturers. All the links are valid and official. We recommend you to download the latest USB drivers[note type=”important”]It is highly recommended to Enable USB debugging on android smartphones before performing any task in the fastboot mode. [/note]
Download USB Drivers for Android
Samsung USB Drivers
|Latest Samsung Drivers||Download|
|Download Latest Samsung Kies||Download|
|Samsung Android ADB Interface Driver v2.9.510.0||Download|
OnePlus USB Drivers
|Latest OnePlus USB Drivers (Windows and Mac)||Download|
For MediaTek VCOM Driver
|MediaTek VCOM MTK Drivers (Updated)||Download|
Motorola USB Driver
|Latest Motorola USB Drivers (Win & Mac)||Download|
Google USB Drivers
|Latest Google USB Drivers||Download|
HTC USB Drivers
|Latest HTC USB Drivers 4.17.0.001||Download|
|HTC Sync Manager||Download|
Sony USB Drivers
|Latest Sony USB Drivers||Download|
|Sony PC Companion||Download|
|Sony Bridge for Mac||Download|
LG USB Drivers
|Latest LG USB Drivers||Download|
|LG Flash and LG UP Tool||Download|
|LG UpperCut Tool||Download|
- LG United Drivers for Verizon Mirror
Dell USB Drivers
|Latest Dell USB Drivers||Download|
Go to the link and choose your mobile device or tablet to download the specific version USB drivers.
Intel Android USB Drivers
|Latest Intell Android USB Drivers||Download|
ZTE USB Drivers
|Latest ZTE USB Drivers||Download|
LeEco USB Drivers
|Latest LeEco USB Drivers||Download|
ASUS USB Drivers
|Download Asus PC suite PC Link (drivers included)||Download|
Huawei USB Drivers
|Latest Huawei USB Drivers||Download (Check below)|
- Download HiSuite (drivers included) Windows Mac
Acer USB Drivers
|Latest Acer USB Drivers||Download|
Sharp USB Drivers
Amazon USB Drivers
|Latest Amazon USB Drivers||Download|
Apple Mobile Device Usb Driver 64 Bit
Pantech USB Drivers
|Latest Pantech USB Drivers (PC Suit)||Download|
XIAOMI USB Drivers
- Download Mi Phone Manager (PC Suite) Mirror
Lenovo USB Drivers
Apple Mobile Device Usb Driver
|Latest Lenovo USB Drivers||Download|
Micromax USB Drivers
|Latest Micromax USB Drivers||Download|
Video Guide: Enable Developer Options, USB Debugging and OEM Unlock On Android[note type=”important”]
Unknown Usb Device Driver Download
In case the above drivers do not work for you, do as described below:
- Go to the official site of the manufacturer
- Type the name and model of your device in the search box.
- Select your device and click the Support tab/button.
- You will get the download link for the specific USB Drivers for your device.
- Download the drivers and install onto your computer. [/note]
If you have any question, feel free to ask in the comment below.
Install Driver For Usb Device
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